HelloRates never charges per-loan fees, discount fees, or hidden fees to dealer partners.

There are no minimum volume requirements. Your account will not be shut off for inactivity or low loan volume.

No paperwork is required from our dealer partners. Unlike other financing programs we won’t request your business financials, customer contracts, completion certificates or any other paperwork.

Loan applicants typically only need to prove their identity with a government issued ID and their banking information so that they can receive their funds via direct deposit. Approved customers will follow simple steps to finalize their loan approval and receive funds directly in their account to pay you by cash or check.

Approved customers receive funds directly in their account and can pay you by cash or check.

We understand that some businesses and practices raise a concern that the customer may get their loan proceeds and book a vacation or spend their funds elsewhere. We solve this concern by including language in our terms and conditions that the applicant must agree to before seeing their loan approval options. This explicitly states that the applicant must use the loan proceeds for the product and services of your company only. This language legally binds them to how they can use the loan proceeds.

An unsecured loan, or personal loan, is based solely on the borrower’s creditworthiness and does not require collateral. It can be used for various purposes such as home improvements, debt consolidation, travel, and medical expenses.

A secured loan is backed by a valuable asset, such as a car or home, used as collateral. If you default, the lender can repossess the asset.

Prime credit loans are typically reserved for credit and loan profiles that have solid income, credit history and scores above 650 FICO. Subprime credit loans typically have income or credit history that is atypical and riskier with credit scores that fall below 650 FICO scores.

Our 0% APR promotional card program is perfect for those customers with credit above 650 and who want to finance their purchase using an interest free option, low payment and often includes other card based perks for miles, points, travel and cashback. These programs are in partnership with the major card issuers and have additional nuances due to the approval and funding process being tied to the customer's receipt of the card before they can use it.

HelloRates accepts credit scores ranging from 500 to 850.

Yes, HelloRates partners with lenders that cater to all credit types, from poor to excellent.

HelloRates does not pull credit or make credit decisions. Our partner lenders typically perform a soft credit check that does not affect your score. Some credit card providers may conduct a hard credit check for their final underwriting decision.

A soft credit inquiry occurs when you, a credit card company, or a lender checks your credit for pre-approval. It does not appear on your credit report or affect your credit scores. A hard credit inquiry occurs when you apply to a bank or lender. It appears on your credit report for 24 months and impacts your credit score for the first 12 months. HelloRates Loan programs are all soft inquiry programs and our 0% APR card programs require a hard inquiry to generate an approval.

HelloRates never charges consumers any loan fees. Once matched with a lending partner, the applicant will get the full loan terms and details of their specific loan approval.

While HelloRates has the deepest and most full spectrum credit coverage in the industry, that does not mean that every customer can be approved for financing. Sometimes credit, income and application scenarios cannot be approved due to the applicant's inability to effectively prove they’re able to make the repayment. If HelloRates cannot generate an approval for an applicant, then the applicant most likely cannot be approved anywhere in the market. The HelloRates program approves more challenged credit loans and goes deeper in credit than any other customer and patient financing program in the market.

We offer an optional “Extra Mile Program” that can help applicants that are declined or are approved with a rate that is higher than they expected due to their credit and underwriting risk assessment.

The Extra Mile program is EXCLUSIVE to HelloRates and is designed to help remedy applicants that are declined or are approved with a rate that is higher than they expected. Our team will work with the applicant directly to coach them with strategies and options on how to best resolve credit report issues and to get them credit ready. We are happy to work with your customers before or after they apply for credit.

You should expect to generate approvals for more applicants than any other program in the industry due to our full spectrum customer financing options. We are confident in the ROI that the program delivers compared to the competition. In fact we can confidently say that in most cases, saving or approving just one additional loan per year will pay for the program in its entirety. The bar to success is very low with the cost benefit of the program and is why we are the fastest growing customer & patient financing program in the market.

At HelloRates, we are committed to providing you with exceptional service and outstanding results. We are confident in our platform's ability to help you secure more loan approvals for your customers and patients. Experience the powerful benefits of HelloRates, with limited risk and complete peace of mind. If you do not receive any loan approvals within the first 45 days, you can request a full refund of the annual or monthly fees. After 45 days, no refunds can be processed. See full terms and conditions here.

Yes, we take privacy very seriously. All information is secure, using SSL encryption to establish an encrypted link. You can review our privacy and security policy on our website.

Can I contact HelloRates directly? Yes, please reach out using our contact form, and one of our friendly customer success agents will be happy to help you.